FREQUENTLY ASKED QUESTIONS

Questions and Answers about our True Back products. Please Contact Us if you cannot find an answer to your question.

True Back is a patented and trademarked, designed to reduce and eliminate back pain easily, effectively and naturally.

While laying on True Back, the spine floats in the center channel. The thirty suspension points molded into the center rails support your body weight and create pressure to the muscles which are located on each side of the spine (musculoskeletal system). The pressure enables the muscles to relax which increases blood flow. While lying on True Back, the individual is passively stretched in opposite directions while being supported in the correct position.

Treatments take only a few minutes, for best results it is recommended to use once or twice a day. Treatments may vary from 30 seconds to 10 minutes each direction. You decide on the length of time that you need. Please note, it is more beneficial to use True Back frequently for shorter periods, rather than infrequently for longer periods.

Whether your condition is chronic, a sudden onset or you’re wanting a preventative measure, using True Back can have immediate results!! Every person is different and results may vary.

OR

If your back pain took many years to develop please don’t expect an overnight cure. While many users report a dramatic sense of relief with in a few days, with others it could take longer.

Yes, True Back is safe and the original back device is listed as a class-1 non-powered orthopedic traction device.

Yes, use True Back at home, in the office, at the gym, take it everywhere, even on vacation! True Back is lightweight, portable, and weighs about (2 lbs) 24″x10″x4″

Yes. The uniqueness of True Back’s design is to work your neck, shoulders, upper, middle and lower back pain. This is achieved by simply turning the True Back around. Starting with the high end towards the head, this will affect the neck and upper back. With low back pain the True back will help pain related to spinal compression, including sciatica, spinal stenosis, facet joint syndrome, muscle spasms, and herniated / bulging discs. With the high end towards the base of your spine, this will affect the lower and middle back.

“Free Shipping to 48 Contiguous States only”
Shipping is available via UPS. It’s based on the weight and size of our products and your shipping address. We do not offer Free shipping to Alaska, Hawaii, Puerto Rico, Canada and international, we ask that you contact us for the rate, if you want our products shipped to Canada or Internationally.

Telephone Number
1-888-999-8109

Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay and PayPal.

Delivery takes about 5–8 days for the 48 contiguous states, excluding Hawaii, Puerto Rico and Alaska.

We always try to protect your data. We use 3rd party payment processing, which is encrypted and never stored on our website. While data is never 100% guaranteed, we will erase your shopping data per your request to us via email. It will include your name, address, phone number and email only if you have an account with us. We never store your credit card number. If you have any questions, please read our privacy policy.

Once you make a purchase, an email will be sent to you regarding your purchase. Normally within 1 business day, your purchase is shipped to you, and you will receive another email with shipping and tracking information.

Yes, you receive an invoice and packing slip included with your order. If you sign up with an account with True Back, you will be able to see and track all your orders from your account page.

The Original TRUE BACK ®

(Pillow and foam inserts included).

$89.95

FREE SHIPPING in 48 States USA excluding Alaska, Hawaii,
Puerto Rico, Canada and International.
Contact us for Rates.

purchase today!